Returns & Exchanges

At Potter & Co, we want you to love every piece you wear. If your selection isn't quite right, we offer a 30-day return window for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.